Cookie Policy
Cookies are an important part of how the Trueluck website operates. They help pages load efficiently, remember your preferences, support account security, and allow us to improve the performance of our services over time. Like many online platforms, we use cookies to provide a smoother browsing experience while keeping essential website functions reliable.
This Cookie Policy explains what cookies are, how they are used on the Trueluck website, and the options available if you would like to manage or restrict them.
Why Cookies Are Important
Without cookies, many online services would not function as expected. Instead of asking you to repeat the same actions during every visit, cookies allow the website to remember information that improves convenience and supports secure access.
Depending on how you use the platform, cookies can help the website:
- recognise your browser;
- maintain your session while you move between pages;
- remember your preferred settings;
- improve website responsiveness;
- monitor overall platform performance;
- strengthen account security.
These functions work together to make everyday interactions with the website more efficient.
How Cookies Support Different Website Features
Cookies are not all used for the same purpose. Some are essential for technical operation, while others help improve the quality of the services we provide.
Website Operation
Certain cookies are necessary for the platform to function correctly. They support page navigation, maintain active sessions, and allow important website features to remain available while you browse.
Removing or blocking these cookies may prevent some sections of the website from operating normally.
Personalised Experience
Some cookies remember information that makes future visits more convenient.
For example, they may retain:
- language preferences;
- selected interface settings;
- display options;
- other browsing preferences chosen during previous visits.
Their purpose is to reduce the need to configure the same settings repeatedly.
Website Improvement
Other cookies provide anonymous statistical information that helps us understand how visitors use the platform.
This information allows us to evaluate:
- which pages attract the most traffic;
- how users move through the website;
- whether pages load efficiently;
- where future improvements should be made.
The information collected is analysed in aggregate and is not intended to identify individual visitors.
Cookie Duration
Cookies may remain active for different periods depending on their role.
Some cookies exist only while your browser remains open and are removed automatically once your browsing session ends.
Others remain on your device for a longer period so that the website can remember your preferences during future visits. These cookies expire automatically after their intended purpose has been fulfilled or after a predefined period of time.
Controlling Cookies
You are free to decide how cookies are managed on your own device.
Most browsers include settings that allow you to:
- view cookies stored by websites;
- remove individual or all cookies;
- block cookies before they are saved;
- allow cookies only from selected websites;
- receive notifications whenever a website attempts to store a cookie.
Please remember that changing these settings may affect your experience when using the Trueluck platform. Some website features depend on cookies to function correctly and may become unavailable if essential cookies are disabled.
Security and Cookies
Cookies also contribute to maintaining a secure gaming environment.
They help support secure login sessions, recognise unusual account activity, improve authentication processes, and reduce the likelihood of unauthorised access. These technologies work alongside other protective measures implemented by Trueluck, including SSL encryption and internal security procedures.
For additional protection, players should also use strong passwords, avoid sharing account credentials, and sign out of their accounts when using shared devices.
Policy Updates
We may revise this Cookie Policy as our website evolves or when improvements are made to the technologies used across the platform.
The latest version will always be published on the Trueluck website. We encourage visitors to review this page periodically to remain informed about our use of cookies.
Contact Us
If you have any questions about this Cookie Policy or the way cookies are used on the Trueluck website, please contact our support team by emailing [email protected] or through the 24/7 live chat available on the platform.
